PRINCIPAL ACCOUNTABILITIES/ MAIN DUTIES • To represent organization to customers in allocated business sectors. • To maintain correct and regular contact with small and medium customers. • To achieve best possible deals. • To act promptly on customer complaints. • To keep a watch on competitor’s activities and report to RSM. • To prepare a visit report following each customer meeting outlining their future requirements and other needs. • To monitor competitors’ prices. • To be ahead of competitors in contacting new customers. • To ensure that the market potential of each customer is maximized. • To advise RSM on the best way of maximizing sales. • To follow-up from enquiry to delivery of goods then ensure prompt payments on due dates. • To monitor order patterns for each customer. • To attend regular sales meetings and ageing balance meetings then respond quickly to the actions initiated. • All sales delegates should ensure to collect overdue and due amounts from their respective...