Key Responsibilities: Complete necessary rental or parking information, disclose rates, terms and conditions of rental and obtain customer signatures while using effective sales techniques to encourage customers to utilize service options Receive telephone calls and handle customer-related issues; direct other phone calls to appropriate personnel or take messages. Complete, review and submit various reports to supervisor. Maintain and update rental agreement files; contract and notify customers of overdue rental vehicles and inquire as to the expected date of return; process rental extensions. Balance money in counter drawers, retrieve amount of money collected during shift, complete deposit slip and place money in safe. Enter and maintain information in location logs. Maintain cleanliness of the rental office area and perform associated custodial duties. Complete Car exchange requests in Computer system. Perform related responsibilities as assigned or required. Skills 2-3 years experience of Car Rental,automotive industry, tourism, customer service, sales or the same Knowledge of Car Rental or Car Leasing operations is an advantage Outgoing personality Qatar Driving License is preferred Must be Bilingual (English and Arabic)- preferred