The Firmadle Hotels is looking to recruit receptionists to join the Front Desk team. The role requires you to welcome all guests and visitors to the hotel, handle all arrivals, roomings and departures, and have a pleasant, welcoming manner as you are the first point of contact for all guests. You will need to have strong personal skills,and a love of working in a customer focused environment. Knowledge of Protel would be an advantage, but not essential. Fluent English are required. Benefits: Competitive Salary 28 Holidays pro-rata per year Group Pension Scheme Discounted Health Care Meals on Duty Discounted Laundry Service Learning and Development Opportunities Recognition & Reward Scheme Local discounts Employee Social Events What makes Firmdale such a special place to work? Quarterly Champagne receptions and annual employee recognition awards Employee led committees allow you to have your say, generate ideas and make a difference Award winning training opportunities...

The exciting vacancy of Assistant Front Office Manager has arisen at the five-star Firmdale Hotels. Reporting into the Front Office Manager, you will be responsible for a team of 11 Supervisors and Guest Relations Agents. The role involves deputising in the absence of the Front Office Manager and supporting them to drive room’s strategy ensuring leadership and encouragement to the Front Office team in order to meet and exceed our guests’ expectations. Your role also entails being responsible for planning the forthcoming arrivals and departures of guests to ensure maximum guest comfort and satisfaction is achieved at all times, through providing five star services. The ideal candidate will have previous hotel experience or management experience in a similar role, and excellent guest care skills, standards driven, and the ability to lead and manage a team. They will also have experience in planning and forecasting rotas in accordance with business demand, and the ability to follow...

Duties include greeting guests with a smile, providing information about the resort, check in and check out, guest billing and handling queries. Must be friendly and outgoing. Training provided. Full time, Up to 5 days per week. Our culture suits down to earth, genuinely friendly, ambitious and hardworking people. If you want to be noticed and recognised for your individual contribution then this is the company for you. Why join Firmdale Hotels as a Front Desk Agents? We are delighted to have been recognised by the hospitality industry for some of the great work our teams have done. To name a few of our recent awards and accolades; Firmdale Hotels – “Number 3 in the Top 30 Best Employers in Hospitality”, The Caterer 2016 Firmdale Hotels – “Excellence in Employee Engagement”, HR in Hospitality 2016 Ham Yard Hotel – “Best Afternoon Tea Award”, Harden’s 2016 Sarah Williams – “Food and Beverage Manager of the Year”, Hotel Cateys 2015 Charlotte Street Hotel – “Restaurant Team of...

Firmdale Hotels is an award winning hotel group with 8 luxury boutique hotels in London and  in New York. We have won the Queens Award for Excellence three times and the Soho Hotel has won The Cateys Award for Hotel of the Year.Quality is what we are all about at Firmdale and that’s from our individually designed bedrooms containing original pieces of artwork to the Egyptian cotton linen used in the restaurant. We believe that the customer truly comes first and that if we get the minor detail right then everything else will follow.Our culture suits down to earth, genuinely friendly, ambitious and hardworking people. If you want to be noticed and recognised for your individual contribution then this is the company for you. ACCOUNTING DEPARTMENT --------------------- ACCOUNT MANAGER ACCOUNTANT ACCOUNT AUDITOR Accounting Director Accounting Clerk Business Analyst Chief Financial Officer Marketing Adviser SECURITY DEPARTMENT ------------------- Safety Officer Security Guard Chief...

At the Firmdale Hotels , we are always looking to expand our team and accommodate people committed to providing excellent customer service by going the extra mile for our guests.Along with the fantastic opportunity of joining our warm and friendly team in our prestigious luxury hotel, Benefits: Competitive Salary 28 Holidays pro-rata per year Group Pension Scheme Discounted Health Care Meals on Duty Discounted Laundry Service Learning and Development Opportunities Recognition & Reward Scheme Local discounts Employee Social Events ACCOUNTING DEPARTMENT --------------------- Account Manager,Accountant , Account Auditor,Accounting Director,Accounting Clerk, Business Analyst,Chief Financial Officer Marketing Adviser LISA BROOKLYN-FUHRES Human Resources Administration