September 26, 2023
Business Technology

From Burgers to Pharmaceuticals: KSA’s Food Delivery Platforms can’t stop delivering!

In a world that moves at the click of a button, Saudi Arabia’s home-grown food delivery apps, such as Jahez, are a testament to the Kingdom’s digital transformation. Riding high on their promise of reliability and speed, these apps have become a household name, changing the very fabric of how the Saudi population orders, eats, and even shops!

Originally popularized during the challenging times of the COVID-19 pandemic, when social distancing became the norm, these apps emerged as the unsung heroes, ensuring that everything from gourmet meals to daily essentials was just a click away. What began as a temporary convenience during the lockdown quickly entrenched itself in the daily routines of the Saudis. Now, with the worst of the pandemic behind us, it’s clear: there’s no turning back.

Constant Evolution to Cater Consumer Needs

Jahez’s recent venture into pharmaceutical deliveries is a prime example of how these platforms are constantly evolving to cater to consumer needs. Imagine the ease for a business professional who, amidst a packed schedule, can order their prescription medicines and have it delivered to their doorstep. The saved time, the convenience, the sheer simplicity of it all is nothing short of revolutionary.

Parallel to the surge of delivery apps is the growing preference for digital payments, with Apple Pay leading the charge. Gone are the days when people rummaged through their wallets looking for cash. Today, a simple tap is all it takes. Beyond the evident convenience, Apple Pay offers a secure and straightforward transaction method, further pushing the Kingdom into the future of cashless transactions.

Room for Improvement

However, like all tech phenomena, there’s always room for improvement. For one, some consumers have voiced concerns over certain restaurants inflating prices on these apps. A meal that might cost less in-person carries a heftier price tag when ordered via the app, causing a dent in the customer’s trust and wallet.

Additionally, while these platforms offer a plethora of dining options, they could benefit from more nuanced search and filtering systems. Rather than just scouting for top-rated restaurants, users should be able to search for specific products. For instance, finding the best-rated burger in Riyadh should be as simple as typing it in, allowing foodies to discover and relish the crème de la crème.

The significance of these robust delivery systems truly hits home when Saudis travel abroad. Countries like Jordan, while rich in culture and history, might lag when it comes to powerful food delivery apps, making one reminisce the comforts of home.


In conclusion, as Saudi Arabia rapidly advances in the tech space, platforms like Jahez and payment systems like Apple Pay are not just tools but symbols of progress, adaptability, and a commitment to offer the very best to the residents. Yet, as they soar to new heights, it’s essential to address the minor hitches along the way, ensuring that the Kingdom’s digital journey remains nothing short of exemplary.