The Firmadle Hotels is looking to recruit receptionists to join the Front Desk team. The role requires you to welcome all guests and visitors to the hotel, handle all arrivals, roomings and departures, and have a pleasant, welcoming manner as you are the first point of contact for all guests. You will need to have strong personal skills,and a love of working in a customer focused environment. Knowledge of Protel would be an advantage, but not essential. Fluent English are required.
Benefits: Competitive Salary 28 Holidays pro-rata per year Group Pension Scheme Discounted Health Care Meals on Duty Discounted Laundry Service Learning and Development Opportunities Recognition & Reward Scheme Local discounts Employee Social Events
What makes Firmdale such a special place to work?
Quarterly Champagne receptions and annual employee recognition awards Employee led committees allow you to have your say, generate ideas and make a difference Award winning training opportunities (WSET, supplier visits and masterclasses to name a few) Bespoke development programmes (including accredited Supervisor and Manager training) Social events and team activities (bowling, quiz nights, netball teams, running club and more) Wait, there’s more! Refer a friend bonus, volunteering and regular Manager catch-ups
Application process-please send us your documents by email
. Resume/Curriculum Vitae (CV) . Recent photo
Lisa Brooklyn-Fuhres Recruitment Manager at Firmdale Hotels
Firmdale Hotels is an award winning hotel group with 8 luxury boutique hotels.Quality is what we are all about at Firmdale and that’s from our individually designed bedrooms containing original pieces of artwork to the Egyptian cotton linen used in the restaurant. We believe that the customer truly comes first and that if we get the minor detail right then everything else will follow.Our culture suits down to earth, genuinely friendly, ambitious and hardworking people. If you want to be noticed and recognised for your individual contribution then this is the company for you.