15 Sep, 2020

Lounge Hostess

  • Trader Vic's
  • Seef, Bahrain
Full time Customer Service Hospitality-Hotel

Job Description

Trader Vic's Bahrain /Mai Tai Lounge is urgently looking for candidates for a Hostess.

Trader Vic's is a Polynesian themed restaurant and bar, a franchise originated from Oakland, California. It is situated in the grounds of The Ritz-Carlton Hotel. Restaurant serves fusion food with 130 seats. Its Boathouse bar is known for the famous signature cocktails like Mai Tai and Tiki Puka-puka.

 If you are young and ready to take on this exciting role, apply with us..

Job Description:

  • Greet and acknowledge all guests coming into the restaurant in a friendly, professional and gracious manner.
  • Answer all telephone calls in a timely manner and address guest queries regarding reservations.
  • Responsible for the consistent cleanliness and presentation of the reception desk.
  • Conduct general cloakroom duties.
  • Responsible for the suitable allocation of tables to guests as required.
  • Escort guests to their allocated table or to the bar.
  • Clean menus before and after service; Ensure all menus in circulation are in acceptable condition.
  • Responsible for the satisfaction of all guests regarding first impressions, reservation bookings and concierge-related enquiries.
  • Report all issues or complaints to the Captain Receptionist.
  • Assist the Captain Receptionist as required.
  • Follow all instructions as directed by management.
  • Operate in accordance with SOP at all times.
  • Attend scheduled training sessions and team meetings as requested by management.
  • Be fully aware of the licensing regulations and abide by these rules.
  • Be fully aware of fire and safety regulations.
  • Always take initiative to help others.
  • Demonstrate good knowledge of the restaurant and products available to the guest.
  • Demonstrate a basic knowledge of useful concierge advice.
  • Be aware of table statuses within the dining room.
  • Report all special requests (birthday cakes etc.) to the Captain Waiter.
  • Update customer profile data on the client database as required.

Nationality

All Nationalities  

Years of Experience

1

Education

School/College  

Required Languages

English,   Arabic  

Skills

Customer Services  

Apply Now