14 Mar, 2020
Riyadh Saudi Arabia
(HOSTESS/RECEPTIONIST/SHIFT TEAM LEADER) - High End Dining Lounge (French, Italian)
- Presents a positive first impression of the restaurant’s friendliness, impressive service and high standards.
- Greets guests upon arrival, informs guests of their wait time, monitors a waiting list, enters guest names into the reservation app system, shows guests to their table and bids guests farewell as they leave.
- Greets guest as they arrive at the restaurant and often is the last to say goodbye to them as they leave.
- Schedules dining reservations for guests in advance and or double check guest reservations through the App (MyTable) to prepare and make right decisions about where a group will sit in the restaurant or as per guest’s request too.
- Provides a menu to guests in a friendly, professional and quick manner, explain specials and answers immediate questions the patrons have and introduces the guests to their server.
- Inspects and maintains the dining facilities with the coordination with servers.
- Treats all guests in a manner to ensure their complete satisfaction and always strives to exceed guests' expectations.
- Takes names on a waiting list and runs the floor plan board.
- Takes guest information and quotes wait times to guests accurately when tables are not immediately available.
- Cleans, organizes and stocks menus at host area.
- Answers phone and answers questions concerning the menu and restaurant information.
- Female, Saudi or European
- Minimum of 1 yr experience in guest service/hospitality or Fresh Graduates are encouraged to apply
- Has high personal standards, work ethics and impressive interpersonal and communication skills
- Works with diversity, grace under pressure and multi-task
- Career growth and advancement
Years of Experience