14 Mar, 2020

Hostess/Receptionist/Team Leader

  • Golden Side
  • Riyadh Saudi Arabia
Full time Restaurant-Food Service

Job Description

(HOSTESS/RECEPTIONIST/SHIFT TEAM LEADER) - High End Dining Lounge (French, Italian)

  • Presents a positive first impression of the restaurant’s friendliness, impressive service and high standards.
  • Greets guests upon arrival, informs guests of their wait time, monitors a waiting list, enters guest names into the reservation app system, shows guests to their table and bids guests farewell as they leave.
  • Greets guest as they arrive at the restaurant and often is the last to say goodbye to them as they leave.
  • Schedules dining reservations for guests in advance and or double check guest reservations through the App (MyTable) to prepare and make right decisions about where a group will sit in the restaurant or as per guest’s request too.
  • Provides a menu to guests in a friendly, professional and quick manner, explain specials and answers immediate questions the patrons have and introduces the guests to their server.
  • Inspects and maintains the dining facilities with the coordination with servers.
  • Treats all guests in a manner to ensure their complete satisfaction and always strives to exceed guests' expectations.
  • Takes names on a waiting list and runs the floor plan board.
  • Takes guest information and quotes wait times to guests accurately when tables are not immediately available.
  • Cleans, organizes and stocks menus at host area.
  • Answers phone and answers questions concerning the menu and restaurant information.
  • Female, Saudi or European
  • Minimum of 1 yr experience in guest service/hospitality or Fresh Graduates are encouraged to apply
  • Has high personal standards, work ethics and impressive interpersonal and communication skills
  • Works with diversity, grace under pressure and multi-task
  • Career growth and advancement

Nationality

Saudi Arabia,   Other Nationality  

Years of Experience

1

Education

School/College  

Required Languages

English,   Arabic  

Skills

Admin Work,   Customer Services  

Apply Now