30 Nov, 2022

Sr. IT Service Desk Engineer

  • Nair Systems
  • Qatar
Full time Information Technology

Job Description

VINIRMA Consulting is currently looking for Sr. IT Service Desk Engineer for one of its clients which is a Business Consulting, IT Solutions and Services Company in Qatar with the following and terms and conditions.
Professional experience:
Minimum 6 years’ experience in managing critical Microsoft environment
Working knowledge of IT Service Desk operations & SCCM administration.
Working knowledge of event, incident & problem management processes and tools.
Familiar with working on Windows operating systems environment and a keen interest in networking.
Must be able to demonstrate a customer first approach to support
The ability to liaise and communicate confidently and professionally with customer representatives at all levels.
Natural aptitude for trouble shooting & problem solving.
Have solid experience in a helpdesk or technical support environment.
Highly organized and able to work on own initiative to complete the range of tasks required.
·Professional Skills:
•             Microsoft System Center Configuration Manager with the latest branch version
•             Professional Certifications.
•             Strong organizational skills
•             Team Player, project and time managemenot skills
•             Problem solving skills
•             Analytical thinking
•             Professional behavior

·Behavioral Skills
•             Excellent communication skills
•             Effective teamwork
•             Positive attitude and personal motivation
Soft Skills Required:
•             Ability to work under pressure, multitask and adapt quickly to changing priorities
•             Ability to collaborate and communicate effectively
•             Banking knowledge preferred
•             Technical leadership, team leadership and mentoring experience a plus
•             Strong in-person and written customer communication skills
•             Ability to work independently and be self-motivated
•             Ability to work effectively in a team environment
•             Ability to work independently and be self-motivated
•             Critical creative thinking & creative problem solving
•             Team collaboration
•             Working with business & technical stakeholder
•             Ability to work effectively in a team environment
Main Duties and Responsibilities
SCCM Administrator & service management
Solid hands on Experience with Microsoft System Center Configuration Manager with 6 to 8 years’ experience, Experience with the current branch desirable.
Solid hands on Microsoft Windows Desktop Management using SCCM
Expert in System Center and assisting other Administrators as required on a daily or timely basis.
Locally available candidates may only apply
English – Fluently Oral & Written
Arabic Speaking added as an advantage
Should you be interested in this opportunity, please send your latest resume in MS Word format at the earliest at nishanthini.suda@vinirma.com


All Nationalities

Years of Experience




Required Languages


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