30 Nov, 2022

IT Governance & Contract Management

  • Nair Systems
  • Qatar
Full time Information Technology

Job Description

Nair Systems is currently looking for IT  Governance & Contract  Management for our Qatar operations with the following skill set and terms & conditions.


COMPETENCIES, KNOWLEDGE AND EXPERIENCE                                                                                  (Competencies, Knowledge and Experience required for satisfactory performance on the job)

1.Educational Qualifications

•University graduate with a degree in  Computer Science or business


•5 years relevant experience in IT Governance, Risk and Compliance (GRC) or worked in an IT Global standards implemented environment

Technical Competencies

Core Skills

•Ability to learn new technologies and assimilate new information quickly
•Project Management expertise
•Ability to maintain confidentiality with sensitive customer and internal information
•Must have good knowledge and experience on the IT Global standards and best practices-ISO 27000, ISO 20000, ITIL, COBIT etc.
•Must possess excellent coordination skills
•Must have good presentation and analytical skills
•Ability to work as a team having members from different nationalities and with different cultural backgrounds 
•Ability to inspire confidence in user representatives.
•Excellent written and verbal communication skills (English). 
•Ability to work under pressure

Industry Knowledge

•Must have good knowledge and experience on the IT Global standards and best practices-ISO 27000, ISO 20000, ITIL, COBIT etc
•Must possess excellent coordination skills
•Knowledge of Banking Applications and Technology requirements
•Knowledge of Banking Industry fundamentals

Regulatory Compliance

•Expertise in IT-related compliance(including IT  security and risk) in the  Banking and Financial Sector
•Fundamentals of general compliance in the Banking and Financial Sector


•ITIL, COBIT, ISO 20K, ISO 27K, PMP or Prince 2 Certified preferred

Role Objective

To perform IT Governance, Risk and Compliance related activities and assist the Senior Manager - IT Service Management and Operations in related activities.

Detailed Roles and Responsibilities

•Assist the Section Head Service Desk and Operations in defining and implementing the operational roadmap for the section.
•Ensure alignment of the team’s tasks, objective and activities with the goals and objectives of Support Desk and Operations


  • Review & Update the ITSM and ISMS Policies and Procedures in coordination with IT Teams and CISO
    •Ensure Policy communication & Orient the teams on process compliance
    •Prepare Service and Process Improvement Plans in coordination with IT Teams
    •Maintain up-to-date documents and forms for IT (Policy, Process documents, SOPs, Forms)
    •Review & Update Service Level Agreement, Operating Level Agreements and the IT Service Catalogue
    •Review IT Contracts to ensure adherence to the Supplier Management process and provide feedback to the Project Manager and CIO
    •Obtain Risk Treatment Plans from IT Teams on the identified Risks and track for closure
    •Conduct Management review Meeting (MRM) on IT Service performance and present to the IT Management Team. Minute the meeting for follow up on action items agreed
    •Conduct Internal Compliance Audit in line with ITSM- ISO 20000/Special reviews of various IT Systems
    •Prepare & analyze Gap Report on the IT process against IT standards, frameworks & Practices.
    •Manage all Internal and External Audits and streamline the whole process. coordinate for sessions with IT Teams and Audit and provide all the required documentations and evidences
    •Prepare Management Responses to Audits in coordination with IT teams
    •Conduct Vendor Performance Evaluation bi-annually
    •Prepare the Audit MIS, update it periodically based on NC stats and report to IT management periodically
    •Assist the IT GRC Manager in the Project related documentations and coordination as per the Project Management process
    •Prepare statistics and presentations related to IT Service Management and GRC as and when required by IT Management
    •Coordinate with IT teams for all IT GRC related activities


IT Governance specialist


Terms and conditions


Joining time frame: 2 weeks (maximum 1 month)


Should you be interested in this opportunity, please send your latest resume in MS Word format at the earliest at nishanthini.suda@nairsystems.com



Years of Experience


Required Languages


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