22 Sep, 2022
QUALITY ASSURANCE MANAGER - BPO Featured
﷼10,000 - ﷼20,000 yearly
Champion for operational excellence. Closely monitor program metrics, provide insights and analysis, offer recommendations, and help manage the implementation of service and process improvement programs and efforts. Ensure program metrics and service level requirements for quality are met consistently. Take the lead in conducting quality audits, report on findings, and propose new systems and policies for continuous improvement. Serve as consultant to stakeholders, a mentor and guide to Teams, and an important asset to a passionate pursuit for quality. Important to have an experience in BPO / Contact Center (COPC certified company).
TasHeel Holding Group Jeddah Saudi Arabia Full time